Info

Exchanges and Returns: We are only able to issue refunds on UNOPENED and UNUSED markers.

Credit or Exchange: Please email sales@durablesupply.com with your Order/ Invoice number, reason for return, and/or items you would like to exchange

Items will not be refunded or replaced after 60 days from order date.

Credit will be issued or a replacement will be sent to you after we receive the unwanted markers back. To help speed up the process, please include a copy of your Sales Receipt or Invoice in the box with the markers. If a copy is not available, please include your name, contact email and phone number, and address to which the order was shipped.

Please send markers back to:
Durable Supply Company
ATTN: Returns
240 Great Circle Road
Suite 334
Nashville TN 37228

Defective Markers: If you suspect that the markers received are defective, please call us at 866-354-9431 to arrange for a replacement.

Error with order: We try our best to be as accurate as possible when shipping your orders. Please let us know if there is an error as soon as possible. Email sales@durablesupply.com with your Order/ Invoice number to arrange for a replacement. You will be sent a return label to send back the items you received in error at no cost to you.


- USPS orders placed after 12:00 noon CST will be shipped the following business day.
- UPS orders placed after 4:30pm CST will be shipped the following business day.

Please allow until the end of the business day to receive updated tracking information. You will not be able to track your package until it has been processed by the shipping carrier.



Sales Taxes: We only collect Sales Taxes for orders shipped to a Tennessee address.

MSDS Sheets available.

Additional price discounts available for large quantity orders. Contact us for price sheet.

Graffiti Warning: You must be at least 18 years old to order from us. We do not knowingly sell to anyone who defaces public property.


Hablamos Espanol



Holiday Hours - We will be closed the following days to observe the holiday:

Nov 24, 2016 ** Nov 25, 2016 **

** Orders placed on these days will be processed and shipped on the next open business day




Contact Information

866-354-9431 (Toll Free Telephone)
615-770-2777 (Telephone)
866-354-1846 (Fax)

Physical Address: 240 Great Circle Road, Suite 334, Nashville, TN 37228

Mail: P.O. Box 92591, Nashville, TN 37209

E-Mail:
sales@durablesupply.com